Wells Fargo Securities Ops Service Spec 1 in Roanoke, Virginia

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.

The DSR New Accounts Department QC Team is responsible for performing quality control verification on the New Accounts Review process based on complex procedures so compliance with firm and regulatory requirements are met. The entails analyzing account documents to confirm they have been properly processed and retained and that the appropriate updates have been made to customers’ accounts on multiple systems. Individual must exercise good judgement within stated guidelines. Responsible for providing detailed feedback on results for educational and resolution purposes.

Schedule: M-F 7am - 4:30pm

Required Qualifications:

  • 6+ months of experience in one or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center; or a BS/BA degree or higher

  • 2+ years of brokerage industry experience

Desired Qualifications:

  • Intermediate Microsoft Office skills

  • Strong attention to detail and accuracy skills

  • Good verbal, written, and interpersonal communication skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Strong organizational, multi-tasking, and prioritizing skills

  • Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information

  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

  • Strong alpha-numeric data entry skills

  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5405234&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.